Therapeutic Guidelines

About Therapeutic Guidelines

Therapeutic Guidelines, formerly eTG Complete, is a trusted Australian resource offering evidence-based recommendations on a broad range of medical conditions. Developed by a panel of leading experts, these guidelines provide practical and actionable advice on diagnosis, treatment, and management strategies.

How to Access

Therapeutic Guidelines is is available online and through the Therapeutic Guidelines mobile web app.

Always use links on the Library's website to ensure seamless access to resources. When using a personal device, you may be prompted to log in with your work email address and password to verify your affiliation with CHS or ACTHD.

Mobile Web App

The Therapeutic Guidelines web app provides convenient access to evidence-based clinical guidelines and therapeutic recommendations, with offline access available for uninterrupted use in areas with unreliable internet.

The web app now offers two convenient ways for you to access content:

  • Connect the app to the staff-only 'ACTGOV ONE Wireless' network, or
  • Log in with an Access Key

For ongoing access, you only need to use one of these options once every six months.

To install the Therapeutic Guidelines web app:

  1. Search for ‘Therapeutic Guidelines’ in the App Store or Google Play
  2. Download the app and follow any standard prompts on your device to complete the installation.

Note: If you are not able to connect to the staff-only 'ACTGOV ONE Wireless' network, refer to the instructions (next tab) for obtaining an Access Key.

To access the web app using the staff-only 'ACTGOV ONE Wireless' network:

  1. Connect your device to the ACTGOV ONE Wireless network
  2. Open the Therapeutic Guidelines app
  3. Check that you can access required content.

Note: You only need an Access Key if you can't connect to the staff-only 'ACTGOV ONE Wireless' network. If you have used the Therapeutic Guidelines web app on your device while connected to this network in the past six months, you're already authenticated and won't see or have the option to copy Access Key.

Android Devices

To access the app on an Android device using an Access Key:

  1. Use any Therapeutic Guidelines link on the Library's website to access the site

  2. Log in if prompted with your work email address and password to verify your affiliation with CHS or ACTHD
  3. Tap on Menu (≡) > Access by Canberra Health Services Library > Copy access key
    Save your access key securely. It is valid for 6 months and reusable on a new device or if the app is reinstalled.

    4. If the 'Copy access key' option is missing, open a new Incognito tab (or alternatively clear your browser cache) and try again from Step 1.

  4. Open the Therapeutic Guidelines app
  5. Navigate to Menu (≡) > Log in > Access Key login
  6. Paste the copied access key and submit. The confirmation message 'Access key set' should display.

iOS Devices

To access the app on an Apple iOS device using an Access Key:

  1. Use any Therapeutic Guidelines link on the Library's website to access the site

  2. Log in if prompted with your work email address and password to verify your affiliation with CHS or ACTHD
  3. Tap on Menu (≡) > Access by Canberra Health Services Library > Copy access key
    Save your access key securely. It is valid for 6 months and reusable on a new device or if the app is reinstalled.

    4. If the 'Copy access key' option is missing, verify if you already have access to the content. If not, contact the Library for help.

  4. Open the Therapeutic Guidelines app
  5. Navigate to Menu (≡) > Log in > Access Key login
  6. Paste the copied access key and submit. The confirmation message 'Access key set' should display.

To maintain access to the web app, re-authenticate by connecting to the staff-only 'ACTGOV ONE Wireless' network or obtain a new Access Key every 6 months. Note that the Access Key is reusable on new devices or after app reinstallations.

Updates are released several times a year. View past updates or subscribe for future notifications.

Note: users may need to clear cache to see the new content updates. See instructions for clearing cache on Android and iOS devices.

Support

For further assistance: