Scope
This statement applies to the Australian Capital Territory (ACT) Government websites and online facilities managed by Chief Minister, Treasury and Economic Development Directorate.
For information about how the Chief Minister, Treasury and Economic Development Directorate handles your information, please refer to the Chief Minister, Treasury and Economic Development Directorate Privacy Policy.
Information Collected
When you visit this website to read or download information or conduct an online transaction, the ACT Government automatically records the following information in their log files:
- Your Internet Protocol (IP) address. The IP Address is a unique numerical identifier used by computers and other devices to identify and communicate with each other over a network. The ACT Government uses the IP Address to direct requested web pages to you where this is required.
- Top level domain name (e.g.: .com, .net, .gov, .au etc.)
- The type of browser and operating system you used
- Date and time of your visit
- The previous site visited
- Which pages are accessed
- The time spent on individual pages and the site overall
- Which files were downloaded
- What keywords you used to search the site.
This information may be used to improve this website and online facilities and to help the ACT Government to understand how people are using the site. The log files do not collect or store personally identifiable information.
Cookies
This website uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies and JavaScript code to enable analysis on usage of these websites and online facilities.
'Cookies' are small pieces of information that are stored by the browser on your computer's hard drive. The data collected about your use of these websites and online facilities is transmitted to and stored on Google's servers. Google uses this data for the purpose of compiling usage reports for the ACT Government and providing other services relating to website activity and internet usage.
The reports provided by Google to the ACT Government contain only aggregate non-personal data about your use of these websites and online facilities. These reports may contain data relating to pages viewed, files downloaded or the completion of online forms or subscriptions. The ACT Government uses the data collected by Google Analytics to improve these websites and online facilities and to help the ACT Government to understand how people are using them.
Google may transfer this data to third parties where required to do so by law, or where third parties process this data on Google's behalf.
You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if you do this, you may not be able to use the full functionality of these websites and online facilities. By using these websites and online facilities, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Personal information
Personal information is defined as information about an individual whose identity is apparent or reasonably identifiable.
No personal information is collected automatically through this website. All personal information collected and/or stored must be voluntarily provided by you.
The ACT Government will only collect personal information about you when you voluntarily participate in an activity that asks for information, such as:
- Sending an enquiry or feedback
- Participating in a survey
- Making a booking
- Undertaking a payment or other transaction
- Creating an account
- Opting in to communication or subscription services.
The ACT Government will collect personal and financial information (e.g. postal address and cost centre numbers) where you choose to provide this information. The information requested in each case is required to complete the transaction.
If you choose not to provide personal information when completing one or more of these activities, you may not be able to complete that activity. If you choose not to participate in these activities, your choice will in no way affect your ability to browse these websites and online facilities.
Use of Your Personal Information
Personal information you provide when sending an enquiry or feedback, participating in surveys, making a booking, undertaking a payment or transaction, creating an account, or opting in to communication or subscription services is strictly used only for the purpose it was collected and where extra information is required in order to provide the service you have requested.
The ACT Government may use your contact details to respond appropriately, for example to advise receipt, address issues you identify, or to seek action from another government agency or other organisation.
Survey information is used only for the purpose designated.
If the ACT Government asks you for personal information in order to provide you with a service that you have requested then you will be informed how that personal information will be used if you choose to give it to us. Where your information will be shared with another government agency or other organisation, a link to the relevant agency or organisation's privacy policy will be provided.
The ACT Government will not share information about you with other government agencies or other organisations without your permission unless:
- It is necessary to provide you with a service that you have requested;
- It is required or authorised by law;
- Where permitted general situations exist, such as to lessen or prevent a threat to life, health or safety; to assist with the location of a missing person; or to investigate suspected unlawful activity or serious misconduct relating to our functions.
Storage and Security of Your Personal Information
Security measures including, but not limited to, authentication, monitoring, auditing and encryption have been integrated into the design, implementation, contractual arrangements and day-to-day practices of the entire website's operating environment as part of its continuing commitment to risk management.
These security measures ensure the privacy of information while it is being transmitted across the Internet and protect your information against loss, misuse and alteration.
Privacy obligations for ACT Government agencies
With respect to the collection, use and disclosure of personal information, the ACT Government is bound by the Information Privacy Act 2014.
The ACT Government ensures that appropriate standards are used when service provision is outsourced to the private sector.
Privacy Information for Library Members
Access to Personal Information
Clients can view their personal details by logging in to their Library Account. Canberra Health Services staff, ACT Health Directorate staff and ANU medical students can contact Shared Services to update their personal details. Personal information will not be given to a third party without the member’s knowledge and consent, except where it is a legal requirement.
Disclaimer
This website contains links to third party websites. These include links to websites operated by other government agencies, non-profit organisations and private businesses. When you select a link to another web site, you are subject to the privacy policy of the new site. ACT Government is not responsible for the privacy practices or the content of such websites.
Neither the ACT Government, nor any agency, officer nor employee of the ACT Government warrants the accuracy, reliability or timeliness of any information published by this system, nor endorses any content, viewpoints, products or services linked from this system and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information.
Portions of such information may be incorrect or not current. It is your responsibility to verify all information provided by these websites and online facilities and/or websites linked to or from them. Any person or entity that relies on any information obtained from this system does so at his or her own risk.